Human Resources Leader
Seasoned Human Resources Executive Leader with extensive experience in the development and implementation of HR initiatives for a wide array of international organizations. Leads strategic corporate human resource planning in response to the short and long-term goals of the organization. Monitors and improves programs and strategies for staff retention and quality of employee experience. Serves on the executive leadership team. Provides organizational & team coaching, executive support, succession planning, and leadership development. Drives diverse workforce planning, performance management, organizational development, and training. Directs compensation planning, Employee benefits programs, Governmental compliance, and Employee relations. Act as an agent for positive change that supports and advances the organizations objectives and goals. Additional skill areas include:
- Leadership
- Human Resources
- Talent Management
- Succession Planning
- Change Management
- Strategic Analysis
- Employee Engagement
- Organizational Development
- Collaboration
- Strategic Planning
- Executive Coaching
- Consultative Services
- Operational Management
- Team Training/Coaching/Mentoring
- Strategic Solutions
PROFESSIONAL EXPERIENCE
RICHARD METHENY AND ASSOCIATES LLC, Aurora, Illinois • 2007-Present
An executive coaching and consulting practice.
Principal
Assist clients in the analysis of existing business problems and the development of plans for improvement. Provide organizational & team coaching, executive support, succession planning, and leadership development services for private clients and as a senior contract consultant with Development Dimensions International (DDI).
Major Achievements
- Compiled a client list that included PEPCO, Baldor, Raytheon, Novell, Shell, AARP, Carlson Companies, Lockheed Martin, British Petroleum, and Ohio University.
- Participated as an executive coach for Raytheon’s Executive Leadership Summit (XLS), and a faculty member for Lockheed Martin’s Mid Manager Leadership Program.
- Organized an internal workshop that trained a Mid-Atlantic utility company’s internal coaches.
THE MARKETING STORE, Lombard, Illinois • 2004-2007
One of the world’s largest privately held integrated marketing communications companies and the manufacturer of McDonald’s “Happy Meals” toys.
Chief People Officer – Human Resources
Collaborated with the Executive Management Team in the development and deployment of the global people strategy while leading a team of >30 Human Resource professionals. Pinpointed talented human resources and groomed future leaders by employing talent and performance management, as well as proven leadership processes. Advocated change management, organizational effectiveness, and diversity. Encouraged the integration of HR and business strategies. Consulted and made recommendations to business leaders on current and future HR needs. Supported the people strategies for company offices in the US, Canada, Europe, Hong Kong, China, Vietnam, Australia, and Brazil.
Major Achievements
- Created a new vision, mission, operating principles, and values for HR operations.
- Designed and implemented an Employee Engagement Survey, achieving 99% global participation for 3 straight years. Created a coaching workshop that trained 950 leaders based on survey results.
- Launched new succession planning process in preparation for impending retirements.
- Developed a phantom stock plan as a component of an overall company executive compensation and retention strategy.
- Produced “Balanced Scorecard,” an HR tool that fostered global alignment on strategic initiatives.
- Decreased employee turnover by 5%, and improved Employee Engagement Survey scores by 4 basis points.
- Achieved 15% Compound Annual Growth Rate (CAGR) and 65% gross income growth.
AMERIKING, INCORPORATED, Chicago, Illinois • 2002-2004
Burger King’s 2nd largest franchisee.
Vice President: Human Resources
Directed all aspects of Human Resource activities for 314 restaurants and 9K employees. Supervised 6 functional directors and 26 employees pertaining to benefits and compensation, employee relations, health and safety, field human resources, training, and performance systems activities.
Major Achievements
- Transformed the HR department from an administrative support group to a strategically aligned business partner with Operations.
- Introduced a new performance management system, a variable pay structure, a values statement, a recognition system, and a new recruiting and selection process, leading to improved employee retention numbers and restaurant performance levels.
- Served as a participant of the turnaround team for this debt-challenged company.
- Created communication strategy during bankruptcy, developing public and institutional trust in the company leadership.
- Lowered pre-turnaround team employee turnover of 300% to 125%.
- Implemented a monthly coaching program for >2K salaried employee.
- Established a robust and responsive HR team in support of restaurant operation.
CARLSON RESTAURANTS WORLDWIDE, Dallas, Texas • 1995-2001
One of the largest international restaurant chains whose holdings include TGI Friday’s.
Vice President: International Human Resources
Drove all facets of global HR functions, including recruitment, hiring, rewards plans, and training and development. Consulted the President/COO of the International Division on strategic vision, direction, and tactical planning. Developed HR accountabilities, senior team recruitment, as well as employee/management development. Managed 11 direct reports and provided oversight for >350 new store trainers. Administrated cost center budgets of >$3M.
Major Achievements
- Initiated a variable pay program for franchisees and the international team.
- Led the Research & Development and International Marketing Teams from 1999 to 2001.
- Oversaw Carlson Companies succession planning and talent management projects.
- Aided international business growth from 50 stores to 200 stores in >25 countries.
- Implemented a CRW performance management system.
Other previous roles at Carlson Companies included Brand Director of Human Services, Italianni’s Division, and Director of Human Resources, TGI Friday’s, West Division. Details upon request.
EDUCATION
Bachelor of Arts in Sociology and Psychology
Baylor University, Waco, Texas
ADDITIONAL TRAINING
Professional Certified Coach (PCC) • Certified Facilitator
Leadership (Executive) Coaching Certificate, Georgetown University • International Coaching Federation (ICF)
PROFESSIONAL MEMBERSHIPS
The Society for Human Resource Management (SHRM) • Naperville, Illinois Chamber of Commerce
Women’s Foodservice Forum (Executive Mentor)
AWARDS
Human Resource Outstanding Team Achievement Award - Carlson Companies, Inc.
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